Receptionists ask for reasons for appointments because
To ensure you get the right appointment with the right person at the right time.
To ensure you get the correct length of appointment for your requirements.
To ensure you get the correct clinician.
Most of all, the receptionists are doing exactly as they are instructed to do by the GP Partners. The receptionists ask you for information about your appointment as they are told to do so - not because they're being "nosy"! Please help them to help you by giving them the information they request.
Book appointments and request prescriptions online
Please speak to the reception staff for more information.
Ensure your records are kept up to date
It's also important that we have your current contact numbers. We can often need to contact patients, so ensuring your number is current, ensures we can contact you. Please ensure that we have your current address, home telephone number and mobile telephone number where these are applicable.